How to Request a Refund for a Google Play Purchase



If you see a charge from Google Play that you didn’t make, report it within 120 days of the transaction. Report an unauthorized purchase here. Below are the steps you can take to Request a refund for a Google Play purchase if you purchase accidentally.

    1. On your computer, go to
    2. Scroll down to “Order History” and find the order you want to return.


    3. To the right of the order, click More More.
  • Select Request a refund or Report a problem and choose the option that describes your situation.


  1. Complete the form and note that you would like a refund.
  2. You will see a message saying “thank you for sharing your concerns.” You’ll then get an email with your refund decision. You’ll usually get this within 15 minutes, but it can take up to two business days.

If you have multiple refund requests, repeat these steps for each thing you bought.


About Google Pay


A better way to pay, by Google
Google Pay is the fast, simple way to pay on sites, in apps, and in stores using the cards saved to your Google Account. It protects your payment info with multiple layers of security and makes it easy to send money, store tickets, or cash in on rewards – all from one convenient place.

With Google Pay, you can check out in hundreds of apps without having to enter your payment information. Catch a ride, order takeout, or get tickets to that just-announced show with the simple press of a button.

Pay on sites as quick as you click
Now you can use Google to pay with ease on thousands of websites. Just look for Google Pay and spend less time checking out, and more time checking in.

Pay friends. Even the ones without Google Pay.
If they have an email address or phone number, you can pay them with Google Pay – whether you’re going halfsies on that pizza, or sending dough halfway across the country. No more IOUs. No more bank transfers. Just an instant way to pay using the debit cards already in your wallet.

Commute with more convenience
Save your transit tickets to Google Pay, and forget about forgetting them once and for all. Buy your tickets online, use your phone at the gate, and go. Available in cities like Chicago, Las Vegas, London, and Portland.

Pay in stores with speed and security
So long, swipe. When you pay in stores, Google Pay doesn’t share your actual card number, so your information stays secure. Plus, you can check out faster with the device that’s already in your hand – no need to dig for your wallet. Look for these symbols at checkout


Encrypted and secured by Google

Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe.

Go far with your phone
From boarding passes to movie tickets, there’s pretty much nothing you can’t store with Google Pay. Plus, you can take your money further with exclusive offers, discounts, and even reminders to use your loyalty card when you enter the store.

All the benefits of your cards. Without the cards.
When you use Google Pay, you’ll continue to enjoy all the perks and protections you get with your bank or PayPal account. That means you’ll still get benefits like cash back, reward points, and fraud protection – just like when you’re swiping your card.

[tags]How to, Tips, Tricks, Request a refund, Google Play purchase, Google in-app, Google Play Store, refund request, multiple refund, Computer Android, iPhone, iPad [/tags]

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